I see you replying a lot to people by defending PayPal's policies, including their arduous and frequently useless dispute process and telling people to take it up with their credit card company. PayPal's main selling point has always been buyer protection, and one might be forgiven for assuming that covers being scammed. The numerous articles in this thread about scammers being protected instead of buyers indicates otherwise, and your responses claiming PayPal has "done all they can" are starting to sound a bit credulous. Clearly, PayPal buyers think PayPal will assume some liability; if this isn't the case, people should know about it. I am a writer and I am writing an article about PayPal's buyer protection. As you clearly work for the company, I would like to interview you so I can get a better idea of the ins and outs of this process. Your anonymity will be protected. If interested, please contact me through my website at christinemcondo.com/contact.php. Thanks.
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