I have tried to reach customer service to no avail. Then I used the resolution center where they gave limited choices of what my problem was. I used a site which offered Paypal as a payment method. I paid the retailer $239 and change for two items. I checked the site later after noticing no communication from them to see that Paypal had completed the transaction. After several failed attempts to reach said VOOKEA company I called the number tonight. I got a lady who told me is was a fraud and they used her home telephone number and that she is re waiving a lot of calls. So I used resolution center hoping they would contact me. They did closing my case saying it wasn’t a fraudulent transaction! CASE CLOSED! What is the good in the BUYER PROTECTION THEY OFFER IF THEY DONT PROTECT ANYONE!? I want resolution on this matter!
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