Fraudulent payment on one time checkout.

drxco_andy
New Community Member
I recently got caught into a scam with a company claiming to sell oculus headsets and I used guest checkout and I’ve lost over $170. I called the bank and they said take it up with PayPal. What do I do ? I wasn’t emailed an e-receipt and have no proof of the transaction other than from the bank. Help ?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@drxco_andy 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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