Fraudulent Neosurf voucher scheme -

Dharsh
New Community Member

Hello, 

I got an email from paypal to purchase some Neosurf vouchers to release funds for a purchase. I purchased these but  realised this was a potential scam . It came from paypal as sender. Has anyone else got caught to this? what is the recourse from paypal?? I cannot get anyone from paypal on the phone despite staying on line for nearly an hour using the 1800 number. What is the solution to get this money back 😞 ?

Any help will be appreciated. 

 

Thanks

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi Dharsh,

 

Thanks for posting in relation to this. 

I am sorry to hear that you may have sent money you did not need to. You will find information here  on how to spot if an email is really from PayPal. In relation to your funds, it would be best to speak to us in relation to this. In addition to our normal contact methods you can also reach us on Facebook www.Facebook.com/PayPal and on Twitter @AskPayPal.

Rachael 

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