cancel
Showing results for 
Search instead for 
Did you mean: 

Email

TashaD19
New Community Member

Email

I got an email saying it was from PayPal saying there was a limitation put in my account because of unusual activity on my card connected to my PayPal. But idk if it is real or spam. I tried to message them and all they said was there were no recent transactions.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Email

@TashaD19 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.