Disputes and Frauds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How does Paypal make a ruling on a dispute by only a tracking number? The dispute was that I didn't get everything I ordered. I ordered some items from a vendor and I received what was supposed to be 4 different tracking numbers. (There were only 3 unique ones.) Basically the vendor only created a label for these and sat on it for a month. He then said he was fixing the issue and one of the tracking numbers now had activity on it. I received a box with that tracking number, but only a subset of what I bought. The vendor would not return and correspondence. I opened a resolution ticket regarding this. The vendor never responded again so I escalated. Yesterday I received a mail saying the dispute was closed because the seller was able to give a tracking number! In my write up I said there were tracking numbers for the items I never received that just had labels created. I bought an item on ebay last month and didn't notice this was the same people. They were able to manipulate the way ebay records that it was delivered by sending the item to themselves. Ebay thinks the item was delivered, but if you look closely, it was delivered back to the address the vendor is at! How can I talk to a human at Paypal to get them to understand the situation? Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You should have opened a dispute for items received but not as described ie insufficient quantity / incomplete order.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I wrote that in my dispute. I don't think Paypal even read it. I don't see any entry that the seller ever responded. Because there was a tracking number on it, it appears they automatically rejected it. How can I appeal?

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- How can I upload emails for dispute/resolution? Does paypal have an email in Disputes and Limitations Archives
- Disputes cased filling my buyer in Disputes and Limitations Archives