I notified PayPal the day after I placed my order of potential fraud since the seller 'receipt' looked suspicious - they closed the case. Now, I haven't received the items, so know it's fraud but can't file another dispute -- Any suggestions for Next Steps?
Also, DO NOT buy from the following sellers they are committing fraud and getting away with it ----<removed>
Which dispute did you open? Surely not unauthorised?
A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction. Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you. They may decline citing policies but if you say what happened then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary. Kudos / Solution appreciated.
