Complied with Identity Confirmation but account now limited and can't wirhtdraw funds

cjc_2012
New Community Member

I received this alert in my dashboard:

"You have reached a usage threshold that requires us to confirm your identity as account owner. PayPal needs to do this to comply with regulatory requirements. To prevent any account limitations, please confirm your identity at dashboard"

 

I have submitted completely since it was alerted in April 2020 but now my Paypal account is not working - I can't accept payment from my website or withdraw my funds. No way to contact them either via call or message - always says no human colleagues available. How do we contact them?

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