Chinese Phone Purchased on Paypal Credit - Completely Different Phone Sent

JPK_UK
Contributor
Contributor

Purchased a Chinese Phone using Paypal Credit.
Supposed to be Android 9 - phone sent is Android 6.
No NFC function.
Fake camera details.
Etc Etc.
How do I raise a Paypal dispute as can't see how to do it on website.

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JPK_UK 

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" and select:

 

I received an item that's significantly not as described  

The product or service was significantly not as described in your order. 


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JPK_UK 

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" and select:

 

I received an item that's significantly not as described  

The product or service was significantly not as described in your order. 


Kudos & Solved are greatly appreciated. 🙂
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JPK_UK
Contributor
Contributor
Cheers. Had to scroll back a while, early Jan, but found the transaction. Will see what happens but think I am **bleep**.
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