Change an amount

jillincupboard
Contributor
Contributor

I am going through the resolution process for a refund for an item not received.  The seller has agreed to refund a reasonable amount but says I need to change the original claim amount to enable him to do so, how do I do this?

Login to Me Too
1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi jillincupboard, 

 

Thank you for contacting the PayPal Community Forum!

 

Our Customer Support team will need to change the disputed amount for you. Please contact us by phone, email, Facebook or Twitter for further assistance. 

 

- Siobhan 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.