Cardiff

Allandb9
Contributor
Contributor
Having been scammed by Chinese companies ...I ordered goods and received a parcel of unrelated goods and when you complain to PayPal the Chinese company produce tracking records for the unrelated goods and PayPal won't refund this has happened on 2 occasions both adverts popped up on Facebook and appeared pausible I will never fall for it again but why does PayPal not recognise these scams
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Allandb9 


You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.