Can't communicate with refund dept. tried every way but not phone..don't have #

[Linda761]

I bought a Canon printer thinking I was setting  up a 2nd house.  Plans got dumped. Printer new/unused.  I was surprised I actually got ok to return it.  I paid $100. but to send back cost $75. Decided,dumb to not keep.  WEEK AGO,Sent PayPal my decision but guess they didn't get it.  They keep emailing send more info so you get refund.  Today they: go to Resolution Center etc.  BUT WHEN I DID. THIS CASE is NOT LISTED AND I'M BLOCKED FROM ENTERING IT and then reply.  I want to call and end this.  I'm exhausted fighting this format!  Do they have phone $?

[kernowlass · Accepted solution]

@Linda761

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.