Help me to get my money

[brandon-1004]

On Oct. 18, 2018, I bought a CNC machine on ebay and paid for $ 1186.99.

The delivery was received on November 15.

The problem was that the machine was not working.

So I kept communicating with seller solving the software problem,

But the conclusion was that the machine was defective.

EBay does not handle returns after one month.

So now it has gone over to Paypal.

The big problem is because the seller is in China and they want me to return that machine to China. This is big problem.

However, the seller has a warehouse in Chino, CA United States and that machine shipped from that warehouse.

When you return to China, the shipping charge is higher than the value of the goods.

This is a pretty disadvantageous thing that makes it impossible for eBay customers in the USA to do that.

How can I get my 1186.99 back?

[kernowlass]

@brandon-1004

Paypal buyer protection can never be a 100% coverall, so in the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
https://www.paypal.com/us/selfhelp/article/what-is-return-shipping-on-us-and-how-do-i-activate-it-fa...

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.