Can PayPal re open a case that they already decided in your favor?
Dontae195701
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Posted on
Sep-23-2018
11:42 AM
Ok they decided in my favor meaning I win my case and still haven't received my refund can PayPal change the status of my claim or refund?
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4 REPLIES 4
kernowlass
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Sep-23-2018
11:46 AM
If the other party appeals then yes.
Advice is voluntary.
Kudos / Solution appreciated.
Dontae195701
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Sep-23-2018
11:58 AM
nevadasmith
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Sep-23-2018
11:59 AM
your refund should go back to where it comes from,if you have used a credit card,it goes back to the card,it could take weeks
kernowlass
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Sep-23-2018
12:01 PM
Thats odd then if you have had no refund email and the refund is not showing in your paypal activity??
Even if you paid with a credit card it would show there.
You may have to phone customer services to query where your refund actually is.
Advice is voluntary.
Kudos / Solution appreciated.
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