Being double charged

SWDC1234
Contributor
Contributor

I was charged for a payment weeks ago and it was completed successfully. I checked my bank today and the same ammount has been taken out again today for some reason. My paypal says it is pending. I didn't make this purchase what can i do?

 

Please help me quickly. Thank you. 

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1 ACCEPTED SOLUTION

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@SWDC1234 

 

Was this a monthly subscription service?

 

Please contact customer service for assistance in reviewing your account:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

 

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal

 

To check for automatic payments:

 

Personal Acct:

 

Go to Account Settings (gear icon) > Payments > Manage Automatic Payments

Select merchant on left.

 

Business Acct:

 

Go to Account Settings (gear icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click a Merchant from list.

 


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@SWDC1234 

 

Was this a monthly subscription service?

 

Please contact customer service for assistance in reviewing your account:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

 

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal

 

To check for automatic payments:

 

Personal Acct:

 

Go to Account Settings (gear icon) > Payments > Manage Automatic Payments

Select merchant on left.

 

Business Acct:

 

Go to Account Settings (gear icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click a Merchant from list.

 


Kudos & Solved are greatly appreciated. 🙂
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