Bank Statement / Proof of Address Rejected for Account Limitation

allie_s
Contributor
Contributor

PayPal has rejected my bank statement three times now.

 

They asked for a statement for my bank account ending in 8*. Except, I don't have a bank account ending in that number. I have a DEBIT CARD ending in that number, which is the card on file for my PayPal.

 

I have provided my bank statements that is associated with that card but obviously, they don't print card numbers on bank statements and there is no such thing as a debit card statement, as far as I am aware. As per customer support advice, I've included a detailed note to explain this when I submitted my bank statement. But it seems they didn't read it or ignored it.

 

I'm not sure what else to do. Even if I contact customer support again, we'll just be going in circles. Any help would be appreciated.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.