Bad Deal

ShoeDivaOnDeck
New Community Member

I ordered from a seller and they didnt send the item.  I opened a dispute.  Then they sent an item that was not as described and was broken.  Now they are saying i. must send the item back (china) at my expense before i can get my rfefund ($79.99).  I must say, they. lied on their site and said they were in California.  Once the payment proecessed it popped up China.  What can i do since the only next step is to provide my tracking information?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ShoeDivaOnDeck 

 

Did you open a paypal dispute?

Did you escalate to a claim?

Did paypal find in your favour?

Did paypal or the company you bought from request a return?


Advice is voluntary.
Kudos / Solution appreciated.
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