Australian PayPal limited my account after letting me put $160 in it. It’s locked.

[KotaMarrello]

Somehow I got $160 stuck in my Australian PayPal when I was trying to purchase NBA2K22… @PayPal want to help? I’ve tried sending messages several times over the past 8 hours & haven’t even gotten once response… I’ve called and sat on hold for over 2 hours. what do I need to do? I don’t have access to that phone number or house address because I’m back in the states due to covid. I have used that phone number or house address in over 2 years. Yesterday I was able to send money into my Australian PayPal with my American PayPal and when I went to go buy the game it limited my account with the $160 and now I can’t take it out or send it back.

[kernowlass]

@KotaMarrello 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.