Appeal an Appeal?? Buyer did receive my goods - I have proof

DanR18
Contributor
Contributor

Hi, appealed & provided a courier link & photo evidence to show my buyer had received his goods, paypal still found in his favour - £310 down, very upset teenager - can I appeal an appeal?

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@DanR18 

 

Paypal take no notice of photos or links, the only way to prove receipt of item is when any tracking number viewable online shows as delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.


Advice is voluntary.
Kudos / Solution appreciated.
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DanR18
Contributor
Contributor

Useful info - thanks

the link was to DPDs actual website - & delivery showed as confirmed

whatever they are paying Paypals "investigation" team is 100% too much, pretty sure they did nothing

😞

 

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