I. Curious if anyone has experience with AliExpress and. PayPal.
i made a purchase for a controller. The vendor contacted me and said it was only available in European 220v , did I still want the item. I told him no. I would find one elsewhere.
I went ahead and filed for a refund with PayPal.
the vendor continues to contact me about the controller. I responded with the cancellation on two more occasions.
5 days after the first cancellation and two days after the third written cancellation, the vendor still ships the item.
This makes no sense to me as the vendor contact me to see if I wanted the item in the first place.
i spent hours online with AliExpress, telling me to wait 10 days and open a dispute.
i kept explaining the only dispute was they had my money, not if I received the item. After explaining with CAPS that whoever received my payment from PayPal had been contacted on 5/16/2018 for refund . And the vendor had knowledge of this and contacted me on the 17th and I again cancelled the order for the 3rd time on the 18th. The order was still shipped on the 20th.
Aliexpress claims they have my money in escrow,but they weren’t contacted,and will have to look into it . I have the communications between the vendor and I . And he says I did not cancel even though it’s there 3 times. And PayPal resolution is just stuck on awaiting response.
The seller has shipped the order regardless of the cancellation. AliExpress is holding the payment ransome until the item is received , and won’t release it or refund it, at which point I’m pretty sure I’m **bleep**. As that won’t conlude until June 24 th has passed apparently.
i know PayPal can hijack funds, they have done it to my account over a dispute this week 10 days after the payment was received and already used for other payments.
How can I get this done involvithe payment to AliExpress. I have all the communication exchanged between the seller and I even his acknowledgment “ please don’t cancel with the PayPal “ on the 17th.
just kicking around for some advice on what to do with this ..
