Adding infomation to a disputed payment
100htz
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Posted on
Jan-18-2021
01:15 PM
I raised a dispute about non receipt of an item i had ordered from a supplier. I know have more information that I want to add to the case. I would like to send a picture to the "resolution Center" How?
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Disputes
2 REPLIES 2
Aillaud
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Jul-25-2021
07:49 AM
I'm guessing since there's no answer here that there is no way to add information to a claim? Once you submit it, that's it?
kernowlass
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Jul-26-2021
03:17 AM
The dispute stage is when you can provide information to paypal on the dispute.
Once escalated to a claim then you can only provide information if paypal send you a request to do so and provide a link.
Other than that contact customer services and ask if they can add information to your claim for you?
Advice is voluntary.
Kudos / Solution appreciated.

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