I had a company send me a discount coupon to use on a new order. I was directed to Paypal to input my information and then directed back to the website to add the coupon code and finalize my order. All was well until I added the coupon code and it was rejected, saying it was not valid. I did not click on the confirm my order because of the coupon being rejected and emptied my cart and closed the website. In a matter of moments, I received a message thanking me for my order. I immediately wrote to the company and to Paypal to start a dispute. I received a refund from the company but Paypal denied my case saying that the order was authorized. My question is how do you cancel an order in a case like this? If Paypal automatically approves the payment without my confirmation at the website, what recourse do you have?
