My primary account with Paypal was compromised and a bank transfer was processed without my consent. After calling the CS number, I learn that there is another account connected to my phone number and verified with my Social Security Number that I have never set up. I cannot get an answer or response from PayPal to resolve this issue!
I am astounded by the horrendous response from Paypal with such a time sensitive issue.
Paypal phones are mostly non operational since covid but sometimes you get lucky. If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
