Account locked, money stuck for 180 days, need it desperately.

babyplutooooooo
New Community Member

Hi, the title says it all my account was locked because when i was submitting photo id evidence and the photo was rejected. Atleast i assume this but is there anyway i can get my money out of the account?

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@babyplutooooooo 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.




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