Account limitation and unable to provide business and charity information

avoidvoid2020
Contributor
Contributor

I cannot provide any business and charity information to remove my limitation. I'm from Indonesia and selling secondhand clothes via grailed. Paypal requests government issued business information and charity information.  since I only run a very tiny business and not registered or under any organisation, what am I suppose to upload? I messaged and phoned customer service without any resolution. 

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PayPal_AshleyM
Moderator
Moderator

Hey @avoidvoid2020,

 

Oh no! Limitations can definitely be frustrating. I would advise providing whatever you can that relates to what we're requesting for the restriction, and if we need additional details, we'll email you to let you know what we're looking for. You can also reach us by Facebook or Twitter and we can see what options we have to help. Hopefully the limitations is resolved soon!

 

- Ashley M


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