Account is Closed with money and it's been 180 days since.

[Jayden078]

Account is Closed with money and it's been 180 days since May 2nd. How can I retrieve my money with a closed account and money in it?

[kernowlass · Accepted solution]

@Jayden078 

Check with customer services but unless you have a U.S bank account its unlikely you can withdraw the funds as the normal options of mpesa or equity bank are not available after a permanent limitation.

[Jayden078]

Customer Services are not responding with help preferred to my specific problem. I keep on getting computer generated emails on how to go about it. When my account was being closed I received an email: "Money in your PayPal account will be held for 180 days. After 180 days, please contact us to withdraw your money. We regret any inconvenience this may cause." There is no clear solution from PayPal on how to withdraw my money, just the usual computer emails. What really is the clear solution. Please help.