Account hacked, then hacker deactivated my account

WhiteWolf_11
New Community Member

woke up this morning to a lot of iphone notifications of transactions being made on my paypal account and none of em were mine because i was sleeping, tried to log in on paypal via iphone said password is incorrect, clicked on forgot password and told me to check the email, i did

and i notice there an email saying i deactivated my account and "we are sorry that you have decided to close your paypal account" and all that
so basically i got robbed +100$, spend on g2a and cdkeys.com and other websites and then the account got deactivated 

what do i do now? i called the bank made them decline any online transactions from now on but is there a way to get my old account and transactions for proof or not?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@WhiteWolf_11 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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