Account hacked and can't log in

[Jastodknorr]

My account got hacked and I can't get through to PayPal by phone. The only way to report online is to log in but the hacker changed ALL my information so I'm unable to do that (PayPal no longer recognizes my email or phone # to log in). I'm sending this message from a totally different account. Any ideas??

[kernowlass · Accepted solution]

@Jastodknorr 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.