Account Security Issues---Any Advice?

joan08
Contributor
Contributor

Hello,

  I tried to transfer some money to my paypal account yesterday, but was told I needed to provide a photo ID and other documents for security issues. I did so (this took several long phone calls to paypal) and received an email this morning that my account was fixed. However, when I tried to transfer money this morning, it still did not work. I called paypal and a rep told me that she fixed my account. However, I just tried to transfer some more money and it still did not work. I called paypal again and there is an hour to an hour and a half wait!! Are they kidding?? Does anyone have any advice?

Thanks.

Joan

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