Account Locked

msmarielleee
Contributor
Contributor
Hi. My paypal account got locked after I tried to enter my password numerous times. I can't remember if I changed the password or not so I continue on typing the same password over and over again thinking that I only typed some characters wrong. So now it's locked. I immediately go to the website and tried to log in, I changed my password and I successfully accessed my account again. But it is still not accessible through the app. What I want to know is if it's still locked even if I can open it through the website and if it is, what should I do? I can't afford to have my paypal account locked right now. Please help me
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1 REPLY 1

msmarielleee
Contributor
Contributor
Hi. I already got my account unlocked. Thank God!
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