About unauthorized payment

Aasish77
Contributor
Contributor

I was charged 1159.20 EURO this morning and same with me. They say it is a authorised payment. I mean are you serious. I have never in my life visited booking.com and they say I authorised it. Are you serious this is how you respond just saying you did the transaction? You want to check my mail everything to prove that this was not done by me. And there is no any further details as well about the transaction it just says booking and wierd name is in the transaction

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aasish77 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Aasish77
Contributor
Contributor
I contacted them via phone and they are telling that I authorised the payment. I used to get confirmation before payment is made for transaction above 100 but this time nothing. Not even the mail for the charges. Nothing regarding the payment
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