Unable to login to PayPal app (Android, Galaxy S7) - App version no longer supported

[markgray]

Hi

I am having issues logging in to to my paypal account on my Galaxy S7, the app keep telling me the software version is no longer supported! i have deleted the app and re-installed it and it says the same, ive checked my phones software and it it says i have the latest software? 

Can anyone help? i can log in on the internet no problem just the app will not work on my phone!

Thanks

[PayPal_Siobhan2]

Hi markgray,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please make sure you have the location settings turned on for the PayPal app. This is a requirement in order for the app to work.

- Siobhan