Card reader isn't working.

Bennyrens
Contributor
Contributor

I'm having issues with the battery life and also, when it does finally decide it's alive and will work it won't connect to my phone, the devices are paired, but it connects for a millisecond and then says device disconnected before I even get chance to do anything at all. Anyone else had this problem?

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3 REPLIES 3

PayPal_Siobhán
Moderator
Moderator

Hi Bennyrens, 

 

That is strange, can we ask what phone you are using? 

 

If you have tried all of the steps in previous threads you may need to reach out to the PayPal Here team directly, you can call on <removed> <removed> or email us at <removed>

 

Siobhan

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Bennyrens
Contributor
Contributor
Its a samsung
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PayPal_Siobhán
Moderator
Moderator

Hi Bennyrens,

 

Have you reached out to the PayPal Here team directly? Please let us know if this issue has been resolved. 

 

Siobhan

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