i want to pay trou my bank acc but it wont let me
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when i used paypal a while ago i could pay inderectly with my bank account now i cant anymore so what is the problem?
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Do you still have your bank account added in your wallet?
Have you had any failed bank transfers or neg balances recently?
Is the direct debit for paypal still showing in your list of direct debits in your online banking?
Did you confirm your bank account with the 4 digit code?
Advice is voluntary.
Kudos / Solution appreciated.
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my bank is confirmed and accepted to my paypal but i had neg balance like a week ago i was -30 euro so do you know what the problem is?
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Hi joeykardolus
Welcome to the community.
If you were able to make payments with your bank direct debit and all of a sudden you cannot, it usually means the direct debit has been stopped by your bank or they are reviewing and stopping certain payments. The fact that you mention the negative balance hints at this. The negative balance is usually placed when the bank stops the payment and or the back up option (card) on your account also fails.
As advised check with your bank for confirmation.
Let me know how you get on
Adam
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Hi @joeykardolus,
Please reach out to the specialist team via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK. They'll be happy to run through this with you in detail and get to the bottom of the issue.
Intars
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