how to pay for item if in dispute with other ebayer and account shows withheld funds

758570
New Community Member

i have an ebayer who has opened case and this now shows a negative balance with paypal,how do i pay for another item while this this case gets resolved  

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3 REPLIES 3

youre_drowning
Contributor
Contributor
I would like to know the answer to this question as well! 🙂 Before I could pay with (annoying) eChecks, but somehow I can't right now. Keep saying I'm having a negative balance while my balance is higher as the item I wanna pay for..
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PayPal_Maria
PayPal Employee
PayPal Employee

Hi there,

 

Welcome to the UK Community Forum and thanks for posting!

 

If your account is showing a temporary negative balance due to a transaction being disputed, you would need to resolve the negative balance by adding funds to the account before you can pay for another item.

 

Thanks,

Maria 

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youre_drowning
Contributor
Contributor
Hi Maria Thanks for your reply. Only this doesn't work. I've tried it with adding 100€ to my funds, to pay an item which costed me 45€- and still I was unable to pay for my item.. It's confusing me..
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