confuse with the payment procedure

hadassah
New Community Member

i purchased 3 items on ebay, unfortunately, my bank account needs verification. the first two item i purchase under the same seller is waiting for payment but still i decided to pay for the third item and directly my credit card on file was charge. I was wondering how come i was not able to do it on the first 2 items? and i did try it again, do the payment the same way on my 3rd item but its telling me to wait for verification. 

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1 REPLY 1

Amanda411
Moderator
Moderator

Hi hadassah,

 

Welcome!

 

What exactly is the message you're seeing when you attempt to make a payment? There are several reason you may not be able to use a credit card but I can't say for sure without knowing what the message is.

 

Amanda

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