Scammers

gibsonbryant
Contributor
Contributor

Hi guys so 2 weeks ago, I "bought" a ps4 game on this website called depop. I did not know that the seller was a scammer and i paid using my paypal. As soon as I paid it, he deleted his account and now I cannot get my money back. I tried to report this problem to paypal but everytime I clicked the transaction and report it, it always says unable to open a claim for this transaction. Now I have no idea how to get my money back and hopefully you guys can help me with these!thank you

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@gibsonbryant

 

Sounds as if you paid using the 'friends / family' option??

 

If so then  >>

 

A “gift” (or personal / friends/family payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.

On the other hand, as it is a “personal” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. You also risk having your account limited for using this option when you are purchasing goods.

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you.


Advice is voluntary.
Kudos / Solution appreciated.
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JeffGorman
New Community Member

xxxxxxxxx@ Gmail Beware of this one too!

 

*Post edited to comply with community guidelines

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