Problem sending/processing payment

[msdiy]

I bought two items on ebay two evenings ago and paid as usual straight away by pay pal which draws from my debit card. However one of the items has not processed - I have tried again twice but cannot send payment . What's the problem - is it the seller? Not sure what to do now - would appreciate any advice.

[kernowlass]

Can you check your paypal account and see if it shows in there and if so what it says next to it if anything??? 

[Millymolly1960]

I've got the same problem. I can't pay for an item I agreed to buy on Tuesday evening.

[PayPal_Siobhán]

Hi there Millymolly1960,

Was error message are you seeing? 

If your payment is 'Unclaimed' this means the seller needs to 'Accept' the payment before it processes through to their PayPal account. 

Let us know how you get on!

Siobhán 

[claredturton]

I am also unable to pay for an item purchased through Ebay - am seeing an error message telling me that it is not possible to process my payment at the moment and to "return to the merchant and choose an alternative method if possible " which it isn't!

Apart from removing some old mobile phone numbers off my paypal account I haven't used it in a month or so, and don't understand whats going on.

There are no transactions showing on the account, so its not a receiver issue.

[jennachan]

I've had the same problem since yesterday, when I go to pay for an item on ebay it says payment can not b prossesed please try again later?? Why? Never happened before?? Who do I contact??

[Cookauld]

Hi,

Hope this helps!

I paid for a CD through Paypal to a new seller yesterday and got a timer emblem instead of the usual paid emblem which has never happened to me before. I contacted Paypal and got the following thorough response which shows it seems to be something at the seller's end of the process:-

"Thank you for contacting PayPal regarding your missing payment. I have reviewed your account and it shows that the payment in question is currently sitting as unclaimed.

I can see this is a worrying matter for you, but I assure you that I will resolve any queries regarding this matter.

If the status of your payment is 'Unclaimed', the recipient has either not accepted or not received this payment. 

There are several possible reasons why this payment is 'Unclaimed':

1. Recipient has not yet opened a PayPal Account. 
2. Recipient has not confirmed their email address. 
3. Recipient has not registered the same email address to their PayPal account that you have sent the payment to. 
4. The recipient has not chosen to accept or refuse the payment. 
5. The recipient?s email address was entered incorrectly when payment was sent. 

I recommend communicating with the other party involved, as this is often the quickest way to resolve this situation.

An ?Unclaimed? payment will be automatically returned to you after 30 days, if it is not claimed by the recipient. 

If your payment is unclaimed as it has been sent to an email address that is not yet registered to a PayPal account, you may be able to cancel it earlier by following the steps below:

1. Log in to your PayPal account at www.paypal.co.uk. 
2. Click ?History? page near the top of the page. 
3. Find the payment to be cancelled. 
4. Click ?Cancel? in the ?Order status/Action? column of the unclaimed transaction. 
5. Click ?Cancel Payment?. 

Note: You may only cancel an ?Unclaimed? payment that has a ?Cancel? button in the action column. If there is no cancel button and you can?t arrange a satisfactory outcome with the recipient, you must wait 30 days for the transaction to be cancelled automatically. "