Attempting to purchase

dpr
New Community Member

I can log in normally to check my account etc.  However, when I try to purchase items and then pay I am unable to log in, being then told that either the email address or the password are incorrect, even though these are the ones I have just used to log in. 

Please help/

 

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1 REPLY 1

classy-diva
Frequent Contributor
Frequent Contributor

Hi there, you need to clear your cookies and cache/browsing history, or try an alterantive web browser, that should clear the problem for you 🙂

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