cancel
Showing results for 
Search instead for 
Did you mean: 

Print Shipping Label

Contributor

Print Shipping Label

I had a customer pay and I went to print shipping label and there was no area to? It said payment completed
1 REPLY 1
Moderator

Re: Print Shipping Label

Hi @Countrywide13,

 

I'm sorry to hear that there is no link for printing a label. Was the payment a sent as a payment for tangible goods? Did the sender of the payment furnish their shipping address? If the sender sent the payment as a Friends and Family payment or they selected No address needed, the shipping option would not be available. You may wish to refund the payment if this is the case and ask the sender to resend the payment, in order to make the shipping function available and allow for protection for both buyer and seller.

 

I hope this helps!

 

Olivia

 

 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.