Invoice problems: They paid the invoice but it only says pending for me

Deneco
Contributor
Contributor

She says she has paid it via invoice 

 

but i haven't received anything. and I've sent it to her the same way I've sent it to others.

 

I asked her to show me a picture on her side to let me know how it looks like but she needed to do something when that came up.

 

So i don't know what's happening. she keeps saying its "-15 to deneco"

 

but that isnt matching up with my invoice. i even cancelled it thinking its because i used the wrong email but still nothing

 

How do i solve this?

 

I also have " allow partial payment" but she says see paid the whole thing. Does this affect the invoice?

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