Hermes label error

TonyOB
Contributor
Contributor

Problem with Hermes on-line parcel service. Hermes took my paypal payment then reported a label error, so I was unable to print a delivery label. After 6 hours of trying every hermes on-line screen, it was impossible to find a solution. It is not possible to speak to a human at hermes. Customers are sent around a never ending circuit of frustration. I have raised a dispute with Paypal but there is the usual time constraints. Label Error, you would think it would be easy?

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1 REPLY 1

kitkat34
Contributor
Contributor
I have this issue too. I don’t know what to do, trying to fix it for hours such a waste of time. I have 20 minutes to cancel it to get a refund. Did you manage to sort it out and get the label?
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