Change description on a paid invoice

DIYgirl
Contributor
Contributor

I sent an invoice and it got paid.  The customer now wants me to change the wording in the description line of the invoice.  I cant figure out a way to do this since it has been paid.  While I REALLY would prefer to edit the original invoice, if there is absolutely no way to do that, then I suppose I could create a new invoice, but is there a way to apply the "old" payment to the new invoice?  I dont want to have to refund money and have them pay again, just to change some wording.  Thank you for your help.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DIYgirl 

 

Doesn't look like there is a way to edit invoice details after payment so...

 

You can create a detailed receipt to your client.

 

First create the invoice and save it as a draft with correct wording they want, include a link to the PayPal payment by putting transaction ID number at the end of the link below (ensure there are no spaces before transaction ID number) in the note to recipient and in the terms and conditions field:

 

https://www.paypal.com/us/cgi-bin/webscr?cmd=_view-a-trans&id=

 

Save invoice and choose Record payment from the Action column on the Manage Invoices page. You can print and deliver the paid invoice or choose Share link from the Manage Invoices page to copy an invoice link which you can then send to your customer as a receipt. Be sure to check your local requirements for invoices and receipts.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DIYgirl 

 

Doesn't look like there is a way to edit invoice details after payment so...

 

You can create a detailed receipt to your client.

 

First create the invoice and save it as a draft with correct wording they want, include a link to the PayPal payment by putting transaction ID number at the end of the link below (ensure there are no spaces before transaction ID number) in the note to recipient and in the terms and conditions field:

 

https://www.paypal.com/us/cgi-bin/webscr?cmd=_view-a-trans&id=

 

Save invoice and choose Record payment from the Action column on the Manage Invoices page. You can print and deliver the paid invoice or choose Share link from the Manage Invoices page to copy an invoice link which you can then send to your customer as a receipt. Be sure to check your local requirements for invoices and receipts.


Kudos & Solved are greatly appreciated. 🙂
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