postage not available(again)

bummer
Contributor
Contributor

Hi,

This is the second morning that I can't print labels just keep getting Postage Not Available. I have checked addresses, cleared the cache, and still it won't do it. Does anone know why, any suggestions, is it paypal or my computer?

help would be much appreciated

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there Bummer,

 

I haven't heard of any issues when customers are trying to purchase postage labels through their PayPal accounts.

 

Have you tried using a different web browser in order to see if this helps with you purchasing postage through your account? 

 

This could be an issue on our side. If you are still facing difficulties, please try contacting us directly by clicking the Contact Us icon on your account and then the Call Us or Email Us option and we can investigate this further on your behalf.

 

Please let me know how it goes.

 

David.

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