changed bank details now wanting to pay by e che

phil739
New Community Member

i have just changed my bank details and have comfirmed it with the 2 amounts paypal put into my account , i need to send some money and its using my paypal credit and the remender by e cheque out my account , which means it needs 5 days to clear , never had this before as it just use to take it out my old bank ..

 

why is it sending the balance as echeque and not as before

Login to Me Too
5 REPLIES 5

animeyuyu
Contributor
Contributor

Why is my payment being sent by e-check? It will not let me select the option to use my bank card or send an instant transfer. I would like an instant transfer because I can't wait 3 more days for a payment to clear.

 

Previously (yesterday morning) I was using paypal and my payments were sent instantly. Can anyone help me with this problem?

Login to Me Too

PayPal_barry
Moderator
Moderator

Please review the response above that was given to a query very similar to yours. It could be that a card has expired or been declined on your account.

Login to Me Too

PayPal_barry
Moderator
Moderator

Hell, there are three situations whereby an attempted instant payment will be sent as an eCheque by default:

 

• You have a confirmed bank account but your PayPal account has an insufficient balance available and you don’t have a valid debit or credit card registered

 

• You have a confirmed bank account but your PayPal account has an insufficient balance available and your debit or credit card(s) has expired

 

• Our internal security system will only allow the payment to be sent as an eCheque

 

To make an Instant Bank Transfer you must have a valid debit or credit card registered to your PayPal account, as well as your bank account. Hope this info. helps.

Login to Me Too

AlekSander
New Community Member
I didn't change any details recently. 1. I DO have enough funds in my paypal account. 2. I DO have a bank account attached to paypal yet i am still asked to pay by echeck for a transaction... Needless to say I will not be making that purchase. I am very surprised paypal would actually NOT want their users to make purchases....
Login to Me Too

PayPal_Siobhán
Moderator
Moderator

Hi there AlekSander, 

 

Do you have a card registered to the account? To use an Instant Bank Transfer you need to have an up to date card registered as a back up funding source.

 

Siobhan 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.