can I get my money back

co4070
Contributor
Contributor

I saw on the ebay a seller is selling the iphone 4s, I offer £420 on cash collection, but he/she refuse, says paypal is secure, so I send the payment around 10am with my Credit card, after the seller got the payment, he/she message me will contact me for tracking number and ect

 

so I wait it at home and send few more message about the dispatch time, no reply at all

 

so I start getting worry so I open a dispute from paypal around 8pm

 

and after I went back to ebay to contact the seller again, he/she has taking the item down, and the user name is not longer register to ebay.

 

I am getting so worry that I think I might loss £420... I am sure the seller has transfer my money into his/her account, but the question is, can paypal stop that within 1 day?

 

Thanks 

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi there co4070,

 

Once you have an open claim then you should receive your funds back if you do not receive the item. 

 

Just make sure and not close the claim with eBay until the issue is resolved.

 

Siobhan

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