Where is my money?

nicki5941
New Community Member

My buyer says she paid for an item purchaed on my ebay a couple of days ago, but there is no sign of the payment in any format in my Paypal transaction history.  What do I do?  This close to christmas, people want what they have paid for but do I send out goods without proof of payment?

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

If you have no record of the transaction in your PayPal Account Transaction History, you did not get paid.

 

There can be various reasons: 

 

*  Most common is that you do not have your eBay Account linked to your PayPal Account and your PayPal Account linked to your eBay Account properly.

 

* Second possible concern, the buyer may be trying to scam you.  Savvy not so honest buyers sometimes try to pressure or bully you into shipping the item as soon as possible claiming that they paid in full.  They will say if you don't ship, they will open a dispute against you.  You give in and ship, they walk away with a free item.

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