We have a virtual terminal and part of the agreement was that a percentage of our funds are held back for 60 days. We have had it since October/November. How long will this arrangement stay in place for or can we have it lifted/reduced?
Hey there Natalie, there are no hard and fast rules around this. There are a lot of factors to be considered, how long the business has been established, the kind of products and services your provide etc.,
If you have been trading for some time now and have had steady business with few claims or reversals, then you could consider contacting PayPal directly and enquiring about the possibility of have those reserves reduced. Good luck.
