Received an email saying a refund had been received

[Cragend]

Received an email saying a refund had been received  on my paypal account.

However, I have logged in and nothing has been recieved. Is there always a delay?

[kernowlass]

How did you fund the original payment to the seller that was refunded?

Was it instant bank transfer or funds already in your paypal balance OR

debit or credit card?

[Cragend]

It was a bank transfer that originally funded the transaction.

[Cragend]

Just noticed it has semi reached my account as Paypal have placed a temporary hold on the transaction.

What is this and how long do they normally take to process?

[kernowlass]

Having typed all i typed then read your recent post i have edited it with the info you need which has now changed.

Two reasons for a hold on refunds.

1. When you pay a seller it is never instant, paypal pays the seller for you and then starts the process of uploading your funds from your funding source. If the seller refunds before that payment has completed then you have to wait till it clears through to paypal then the refund is credited to you.

2. If your payment has processed then something goes wrong and the seller has to refund you. Then if the seller has no funds in their paypal balance they will fund the refund with an echeque but that takes a few days to clear, as soon as it clears the hold is lifted and your refund is credited to you.
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