Lifting account Limits

AthanasiouJ
Contributor
Contributor

Ive uploaded the two files that paypal needs,

An address vertification and driver license.

 

When i click Check Status or resolve it shows down at Status "Waiting for your response" Im pressing Resolve and it has provide identification as "in progress".

 

Whats going on?Im a seller and im reaching the limits FAST.How much time do they need to lift these limits?

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17 REPLIES 17

FabulousKalkan
New Community Member

i have uploaded all documents needed to lift my limiations but still nothign has been done and my money is still with Pay pal, pls can you explain, thank

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mpetyx
New Community Member

I also have uploaded the required documents and I have not yet received any response after two days of waiting.

Are there any more steps to take into account?

I need to send some payments and I can not do that either.

Thank you very much in advance,

Michael.

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Jozef_S
New Community Member

Hello,

 

I have the same problem here, I uploaded ID photos, and bank account monthly summary with adress. Its already 12 days and thre is still status waiting for your response, if I click on resolve there is written "we will contact you if we will have any questions" and icon - In progress.

 

Is it ok to wait for so long, or can I do something else to get my identity verified ?

 

Thank you for your reply

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PayPal_Dian
Moderator
Moderator

Hi Jozef_F, 

 

Thanks for your reply to this topic. I see that you did not get an answer yet. 

It looks like you have a receiving limit warning on your account. This means that you can still use your account and therefore it will take a bit longer to review the documents and to  loft the warning. If you reach your limit we will be able to review all the information you have provided and remove the receiving limit. 

If you want us to review the limitation and take further action you would need to contact our service team.

Just click 'Contact' at the bottom of a PayPal page to get our phone number. You can also contact us on Facebookwww.Facebook.com/PayPalUK and on Twitter @AskPayPal .

 

I hope this information helps. 

 

Dian

 

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Miltos_Konstant
Contributor
Contributor

Hello,

 

on the 2nd february 2016 I uploaded all the required documents in order to lift my limits. Since then the progress is pending.. I used the contact form to report it and asked about it but I didn't get any response..

 

Can you help me?

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PayPal_Dian
Moderator
Moderator

Hi Miltos_Komstant, 

 

Thank you for posting your question here in our community :). 

I understand that you want to lift the EU receiving limit. I am not sure if you requested to have these limits lifted yourself or if we are asking you to do this. If you can still fully use your account it can take a longer time before we will review the documents provided. If you receive money in the meantime and get closer to the receiving limit we will review your documents quicker. But there is nothing to be worried about and we will review your documents as soon as possible. 

If you need to have the limit removed because you are expecting a high volume payment I would advise to contact us so we can help. Just click 'contact' at the bottom of a PayPal page to get our number. You can also contact us on Facebook www.Facebook.com/PayPalUK and on Twitter @AskPayPal.

 

Dian

 
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Hello,

 

My account got literally blocked. How is this even legal? To block my funds? No need to say I gave you all the informations required 2 weeks ago and still nothing................. 

 

Is this a scamming method, Paypal?

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T_Bezak
Member
Member

This information is pointless, as there is noone verifying the account or resolution centre...

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